Shipped with Soul

At Wholesome, we strive to deliver your organic products in the best condition and as quickly as possible. Below is our comprehensive shipping policy:

Shipping Locations

We ship across all major cities and towns in India.
Currently, international shipping is not available.

Processing Time

All orders are processed within 1 business day.
Orders placed after 12:00 PM IST will be processed the next business day.
Orders are not shipped or delivered on Sundays or public holidays.

Shipping Charges

Standard Shipping: A flat fee applies for orders below ₹1000 (i.e., Not exceeding ₹150) .
Free Shipping: We offer free shipping on orders above ₹1000.
For remote or difficult-to-reach locations, an additional fee may be charged, and we will notify you of any additional shipping fees at the time of checkout.

Delivery Time

Metro Cities: Orders are typically delivered within 3-4 business days.
Non-Metro Cities: Orders are delivered within 4-5 business days, depending on the delivery location.
Delivery time may be affected by factors like holidays, weather conditions, or transportation strikes, which could cause delays.

Order Tracking

Once your order is shipped, you will receive an email with a tracking number and link to track your package.
You can also track your order through the “Track Order” section on our website.

Delivery Partner

We have partnered with reliable courier services to ensure the safe and timely delivery of your products.
All deliveries are subject to the availability of the delivery partner in your area.

Packaging

We prioritise eco-friendly packaging. All organic food products are securely packed in environmentally sustainable materials to maintain their freshness and integrity during transit.

Damaged or Lost Orders

If your order arrives damaged, please contact us within 12 hours of the delivery date. We will investigate the issue and offer a replacement or refund as per our Return & Refund Policy

Non-Serviceable Areas

In case our delivery partners do not cover your area, we will inform you during the checkout process or via email and provide alternative delivery options, if available.

Order Modifications

Once the order has been shipped, no modifications or changes to the delivery address can be made. Please ensure that your shipping details are accurate at the time of placing the order.

Contact us
  • If you have any questions or concerns about this Shipping Policy or the protection of your personal information, please contact us at:
  • Your privacy is important to us, and we are committed to protecting your personal information with the utmost care.

Shipped with soul

At Wholesome, we strive to deliver your organic products in the best condition and as quickly as possible. Below is our comprehensive shipping policy:

Shipping Locations

We ship across all major cities and towns in India.
Currently, international shipping is not available.

Processing Time

All orders are processed within 1 business day.
Orders placed after 12:00 PM IST will be processed the next business day.
Orders are not shipped or delivered on Sundays or public holidays.

Shipping Charges

Standard Shipping: A flat fee applies for orders below ₹1000 (i.e., Not exceeding ₹150) .
Free Shipping: We offer free shipping on orders above ₹1000.
For remote or difficult-to-reach locations, an additional fee may be charged, and we will notify you of any additional shipping fees at the time of checkout.

Delivery Time

Metro Cities: Orders are typically delivered within 3-4 business days.
Non-Metro Cities: Orders are delivered within 4-5 business days, depending on the delivery location.
Delivery time may be affected by factors like holidays, weather conditions, or transportation strikes, which could cause delays.

Order Tracking

Once your order is shipped, you will receive an email with a tracking number and link to track your package.
You can also track your order through the “Track Order” section on our website.

Delivery Partner

We have partnered with reliable courier services to ensure the safe and timely delivery of your products.
All deliveries are subject to the availability of the delivery partner in your area.

Packaging

We prioritise eco-friendly packaging. All organic food products are securely packed in environmentally sustainable materials to maintain their freshness and integrity during transit.

Damaged or Lost Orders

If your order arrives damaged or is lost in transit, please contact us within 24 hours of delivery or the expected delivery date. We will investigate the issue and offer a replacement or refund as per our Return & Refund Policy

Non-Serviceable Areas

In case our delivery partners do not cover your area, we will inform you during the checkout process or via email and provide alternative delivery options, if available.

Order Modifications

Once the order has been shipped, no modifications or changes to the delivery address can be made. Please ensure that your shipping details are accurate at the time of placing the order.

Contact us

If you have any questions or concerns about this Shipping Policy or the protection of your personal information, please contact us at:
Your privacy is important to us, and we are committed to protecting your personal information with the utmost care.