Introduction

Welcome to https://wholesomeindia.com These terms and conditions (“Terms”) govern your access to and use of our website and services for purchasing organic and natural food products (“Products As listed on our website”). By using our website, you agree to be bound by these Terms. Please read them carefully before placing an order.

Eligibility

By using this Website, you confirm that you are at least 18 years of age and legally capable of entering binding contracts.

Products

• Organic & Natural: We offer organic and natural food products, sourced directly from Farmer Producer Organisation and Tribals are processed using traditional methods. We ensure that our products are free from synthetic chemicals, pesticides, and additives.
• Product Information: We strive to provide accurate descriptions, images, and information about our products. However, variations in colour, size, and shape may occur.
• Product Availability: All products are subject to availability. We reserve the right to discontinue any product at any time without notice.

Ordering

• Placing Orders: You may place an order for products through our website. Upon placing the order, you will receive an acknowledgment email confirming receipt of your order.
• Order Acceptance: All orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order at our discretion, including orders that appear to be fraudulent or placed in violation of these Terms.
• Pricing: All prices are listed in Indian Rupees and are subject to change without notice. Taxes, shipping charges, and other applicable fees will be added at checkout.

Payment

• Accepted Payment Methods: We accept payments through Razor Pay : Credit/Debit cards, UPI. Net Banking, etc.
• Payment Security: All payment transactions are encrypted and processed through secure payment gateways. We do not store your payment details.

Shipping and Delivery

• Shipping: We ship to almost all destination in India via Ship Rocket service provider. Shipping charges and delivery times vary depending on the destination and product weight.
• Delivery Time: Estimated delivery times are provided at checkout and may vary due to external factors. We are not responsible for delays caused by shipping carriers.
• Order Tracking: Once your order is shipped, you will receive an email with a tracking number to monitor your delivery.

Customer Responsibilities

• Account Information: You are responsible for maintaining the confidentiality of your account and password. Please notify us immediately if you suspect any unauthorized use of your account.
• Use of Products: Our products are for personal consumption only. We are not responsible for any misuse of products.

Limitation of Liability

We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the website or purchase of products. This includes, but is not limited to, product spoilage, or delivery delays.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India/Telangana. Any disputes will be resolved in the courts of Hyderabad/Telangana.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the website. Your continued use of the website following such changes constitutes acceptance of the revised Terms.

Contact us

• For any questions or concerns regarding these Terms and Conditions, please contact us at: